UMass Department of Mathematics and Statistics FAQ

Getting Help:

  • Where can I get help about department computer resources?
  • What is RCF?
  • How do I get a department account?
  • How do I change my password?
  • How do I change my default login shell?
  • I think I forgot my password… help!
  • I’ve generated too many password failures and now my home IP address has been blocked! How do I get unblocked?

Available resources:

  • What is my department account used for?
  • What public computers are available for my use?
  • Can I access my files remotely?
  • Can I access UMass online resources remotely?
  • What is my e-mail address? How do I access my e-mail?
  • Where can I print/scan/make copies?
  • How do I edit my directory page and/or department webpage?
  • How to spot phishing and spam emails?

Connecting with personal devices

  • How can I connect to the math department network from a personal device?
  • How can I access department printers from my personal laptop?
  • I’ve changed my department password, and now I can’t print from my laptop! How do I fix this?

Linux command line

  • What are “man pages”?
  • I don’t recall the exact command name. How can I find out?
  • What other information is available?
  • How do I list my files?
  • How do I make or remove a directory?
  • How do I change directories?
  • How do I create & delete files?
  • How do I check and change file permissions?
  • How do I redirect command input/output?
  • How to print a file from the command line?
  • How to check the print queue?
  • How to cancel a print job?
UMass Department of Mathematics and Statistics FAQ
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