RCF Frequently Asked Questions
Getting Help:
- Where can I get help about department computer resources?
- What is RCF?
- How do I get a department account?
- How do I change my password?
- How do I change my default login shell?
- I think I forgot my password… help!
- I’ve generated too many password failures and now my home IP address has been blocked! How do I get unblocked?
Available resources:
- What is my department account used for?
- What public computers are available for my use?
- Can I access my files remotely?
- Can I access UMass online resources remotely?
- What is my e-mail address? How do I access my e-mail?
- Where can I print/scan/make copies?
- How do I edit my directory page and/or department webpage?
- How to spot phishing and spam emails?
Connecting with personal devices
Linux command line
- What are “man pages”?
- I don’t recall the exact command name. How can I find out?
- What other information is available?
- How do I list my files?
- How do I make or remove a directory?
- How do I change directories?
- How do I create & delete files?
- How do I check and change file permissions?
- How do I redirect command input/output?
- How to print a file from the command line?
- How to check the print queue?
- How to cancel a print job?